Important Notice:
Yourenergyanswers.com welcomes visitors to this website and its information and services. The yourenergyanswers.com website is owned by Your Energy Group Pty Ltd, ABN 68642 889 441. The use of this website is subject to the Terms and Conditions and Privacy Policy as outlined on our site, yourenergyanswers.com.
Yourenergyanswers.com provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “you’re” from now on) subject to the Terms and Conditions set out in these website Terms and Conditions, the Privacy Policy, and any other relevant terms, policies and conditions, including policies and notices which may apply to a specific section or page of this website.
On this website, you will find a range of information and content provided to you by yourenergyanswers.com and/or their agents and third-party contributors for your reference and personal use only.
These Terms and Conditions of use apply to the entire contents of this website. Please read the Terms and Conditions of use and agree to be bound by them. If you do not accept the Terms and Conditions, the Privacy Policy and related notices, please do not use this website – yourenergyanswers.com
Introduction
1. Information on the Website
Whilst every effort is made to update the information contained on this website, neither yourenergyanswers.com nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, technical accuracy, typographical errors completeness or reliability of the information, opinions, any price-related information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website.
Yourenergyanswers.com reserves the right at any time to change or discontinue, without notice, any aspect, content or feature of this website, including the Terms and Conditions and the Privacy Policy. We will post from time to time an updated version of the Terms and Conditions and changes to the Privacy Policy and other changes to the content and general information.By continuing to use the website yourenergyanswers.com you agree to be bound by the new Terms and Conditions of the day and any changed Privacy Policy.No information shall be construed as advice, and information is offered for information purposes only and is not intended for any other purposes. You and your company rely on the information contained on this website at your own risk. Please let us know if you find an error or omission on this site.
2. Subscriptions
To use yourenergyanswers.com, you must consent to these Terms and Conditions. To use certain services or get newsletters or other information, you may also be required to set up an account as a member of yourenergyanswers.com (“Member(s)”).Please read these Terms and Conditions carefully. We also recommend that you carefully read other policies that may apply to your website use before using yourenergyanswers.com, including the Privacy Policy, which can be found here.
2. 1 Minors under the age of 12 may be restricted from subscribing to yourenergyanswers.com’s material, such as newsletters.
2.2 You may apply to subscribe to yourenergyanswers.com after reading and consenting to these Terms and Conditions, which an email verification process may follow. When subscribing to yourenergyanswers.com, you must provide accurate and complete information upon sign-up.
2.3 You must update any changes to such information without delay as it changes.
2.4 You must ensure your password is not leaked or shared with others using the website.
2.5 We may reject your application to create an account for these reasons:
- if you provide incorrect and incomplete information at sign-up;
- if you sign up to use yourenergyanswers.com for commercial or unlawful purposes;
- we cannot admit you as a member for reasons attributable to you, such as prior breach of these Terms and Conditions;
- If, in the opinion of yourenergyanswers.com, the membership is frivolous.
2.6 Users may download free content, like ebooks and guides, on this website without creating an account.
2.7 We may, at any time and for any business reason, suspend or delete one of your accounts, for example, if you have multiple accounts for our service under a single email address.
3. Trademarks
The yourenergyanswers.com or affiliated trademarks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trademarks of Your Energy Group Pty Ltd, the parent company of yourergyanswers.com.
Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of this website.
Yourenergyanswers.com neither warrants nor represents that your use of materials displayed on the website will not infringe the rights of third parties not owned by or affiliated with yourenergyanswers.com.
4. External Links
External links may be provided for your convenience, but they are beyond the control of yourenergyanswers.com, and no representation is made as to their content. Use or reliance on any external links and the content provided is at your own risk. When visiting external links, you must refer to that external website’s Terms and Conditions of use.
No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please get in touch with us if you would like to link to this website or would like to request a link to your website.
5. Public Forums and User Submissions
Yourenergyawnswers.com might feature public areas. The yourenergyanswers.com website is not responsible for any material submitted to the public areas by you (which includes bulletin boards, hosted pages, chat rooms, or any other public area found on the website.
Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the website owner. Yourenergyanswers.com reserves the right to remove any material submitted or posted by you in the public areas without notice to you, if it becomes aware and determines, in its sole and absolute discretion, that you are or there is the likelihood that you may, including but not limited to –
5.1 Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.2 Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 Post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the website owner’s and a third party’s computer system and/or network;
5.4 Violate any copyright, trademark, other applicable Australian or international laws or intellectual property rights of Yourenergyanswers.com or any other third party;
5.5 Submit content containing marketing or promotional material intended to solicit unauthorised business.
Please note that youenergyanswers.com is not bound to use any material submitted by you to the website.
5.7 In the future, yourenergyanswers.com might host energy-related forums; you further agree not to use the yourenergyanswers.com website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law. You, at this moment, indemnify the website owner against any loss, liability, damage or expense of whatever nature which the website owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
6. Warranties
The yourenergyanswers.com website makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.
7. Disclaimer of Liability
Yourenergyanswers.com shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system.
To the extent permitted by the law, we disclaim all liability for any loss or damage (including, but not limited to, direct, indirect, incidental, consequential, or punitive damages) arising out of or in connection with your use of this website. This includes but is not limited to, any loss or damage caused by:
7.1 Errors, wrong information, or inaccuracies in the content of the website;
7.2 Any services conducted by third parties recommended on this website;
7.3 You rely on any information given on this website either via video, in writing or any other form of communication;
7.4 Use of your personal information via unauthorised access;
7.5 Any malfunction, interruption or discontinuation of the website, either in specific functions or in its totality;
7.6 Any computer viruses, or other harmful codes or damaging website backend information disseminated via yourenergyanswers.com or related entities;
7.7 Installation services, advice or products from recommended partners or linked websites and businesses that do not meet the client’s expectations or acceptable quality standards, fail to serve their disclosed purpose or do not match the provided description, sample, or demonstration model.
7.8 We do not under any circumstances warrant, endorse, guarantee, or assume responsibility for any recommended service, company or service advertised or offered by third parties through the website or any linked websites. This includes any products or services featured in banners or other advertisements. We will not be involved in or held responsible for monitoring any transactions between you and third-party providers of information, products and services, such as supply and install services.
7.9 In particular, neither yourenergyanswers.com nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any product or service price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or because of non-performance or interruption, or termination thereof.
8. Use of the Website
Yourenergyanswers.com does not make any warranty or representation that the information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to yourenergyanswers.com that you are legally entitled to do so and to make use of information made available via the website.
9. Use of the Website Material and Copyright of the Content
The material and information disseminated on the website have been created by yourenergyanswers.com and are original content and video. The owners of yourenergyanswers.com own the copyright to this material.
No third party not expressively in writing authorised by the authorised representative of yourenergyanswers.com can copy, adapt, or make use of the information on this website to then utilise it in their public communication, business, or other commercial activity. This includes the reformatting or republishing of any of the content and information on yourenergyanswers.com. Breaches of copyright will be prosecuted.
10. Restrictions on Use
This website allows the visitor to get recommendations for suitable installers of certain services in your area. You may submit your details to our “Enquire Now” form to be contacted by suitable installation and repair companies from one or several suppliers as recommended by yourenergyanswers.com.
When using this and other website features:
- Please do not use this website and create fake identities to spam the website, as yourenergyanswers.com reserves the right to recover any damages such actions might cause.
- You may not use this website or submit an enquiry to our recommended installer network for any improper reason.
- You may not use our website in any manner that causes us inconvenience, loss or damage.
11. Listed Suppliers
We have selected from an original pool of 5000 installation companies the ones that, in our informed opinion and analysis, present an attitude towards long-lasting quality products, systems and installations. The listed companies recognise the importance of a solid, reliable after-sales service. Nevertheless, we can not warranty the future information, service and product supplied and installed by the listed parties.
You acknowledge that by choosing a recommended party, you have made your independent assessment as to the capabilities of the third-party supplier and that the supplied products and services meet your needs.
12. Supplier Reviews
The listed services reviews are based on the Google Review system and are not the opinion of yourenergyanswers.com. The reviews do not necessarily reflect the views of Your Energy Group Pty Ltd or our employees. We do not claim the accuracy of these reviews. We will not be liable for any mistakes, omissions, or misrepresentations in the reviews and their rating.
13. Communication
Please get in touch with us here if you have any questions or comments for yourenergyanswers.com.
14. Donations
By donating to Your Energy Group Pty Ltd, you are agreeing to our terms and conditions including our refund policy. Please review the following prior to making your donation.
Online donations to Your Energy Group Pty Ltd may be made via credit card through this site.
The cards we accept
Your Energy Group Pty Ltd accepts donations in Australian dollars (AUD) with Visa, American Express and Mastercard.
No credit card details submitted by users are collected by Your Energy Group Pty Ltd and transaction data never leaves the secure payments network and is protected by Secure Sockets Layer (SSL) encryption and firewall infrastructure.
Receipt
We issue a printed receipt with a copy of the payment information received from our Bank for each order or donation. Donations made to Your Energy Group Pty Ltd are not tax deductible.
Refunds
Refunds may be given within 10 working days of the donation being made, upon written request to Your Energy Group Pty Ltd by the donor. If a refund is given, Your Energy Group Pty Ltd will retain any service fee it has been charged. Requests for refund/s may be directed to help@yourenergyanswers.com
15. General
15.1 Entire Agreement.
These website Terms and Conditions constitute the sole record of the agreement between you and yourenergyanswers.com about your use of the website. Neither you nor yourenergyanswers.com shall be bound by any express tacit, or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated, these website Terms and Conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and yourenergyanswers.com regarding your use of the website.
15.2 Alteration
Yourenergyanswers.com may modify any relevant Terms and Conditions, policies or notices at any time. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant Terms and Conditions and unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then-current version each time you visit the website.
15.3 Conflict
Where any conflict or contradiction appears between the provisions of these website Terms and Conditions and any other relevant Terms and Conditions, policies or notices, the other relevant Terms and Conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or page of the website.
15.4 Waiver
No indulgence or extension of time which either you or yourenergyanswers.com may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
15.5 Cession
Yourenergyanswers shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant Terms and Conditions, policies and notices to any third party.
15.6 Severability
All provisions of any relevant Terms and Conditions, policies and notices are, notwithstanding how they have been grouped or linked grammatically, severable from each other.
Any provision of any relevant Terms and Conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant Terms and Conditions, policies and notices shall remain in full force and effect.
15.7 Comments or Questions.
If you have any questions, comments or concerns arising from the website, the Privacy Policy, any other relevant Terms and Conditions, policies and notices or how we are handling your personal information, please get in touch with us.
15.8 These Terms and Conditions are governed by the law of New South Wales, Australia
16. User Conduct You agree to use the website and its services in a lawful and appropriate manner. You shall not engage in any activity that may disrupt or interfere with the operation of the website, or infringe upon the rights of others. This includes, but is not limited to, transmitting or uploading any harmful or malicious content, engaging in unauthorized access or use of the website, or engaging in any form of harassment or abusive behaviour towards other users or the website owner.
17. Intellectual Property Rights All intellectual property rights, including but not limited to copyrights, trademarks, and patents, associated with the website and its content, are owned by the website owner or their respective owners. You agree not to infringe upon these intellectual property rights and not to reproduce, distribute, modify, or create derivative works based on the website content without prior written permission from the website owner.
18. Disclaimer of Endorsement The inclusion of any third-party products, services, or links on the website does not imply endorsement or recommendation by the website owner. The website owner shall not be responsible for any actions, products, or services provided by these third parties. Any interactions, transactions, or communications between you and third parties are solely between you and the third party, and the website owner shall not be liable for any damages or losses arising from such interactions.
19. Limitation of Liability To the maximum extent permitted by law, the website owner shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the website or its services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if the website owner has been advised of the possibility of such damages.
20. Indemnification You agree to indemnify and hold harmless the website owner, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the website, your violation of these terms and conditions, or your infringement of any rights of any other person or entity.
21. Governing Law and Jurisdiction These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the website owner is based. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
