Insights into Regional Solar Solutions: A Conversation with Luke Smith from Sunergy
Welcome to another episode of our solar and battery podcast, where we delve into the latest trends and insights in the solar industry. Today, we’re thrilled to have Luke Smith from Sunergy, based in Bendigo, join us. Regional dealers like Luke bring a unique perspective, especially when it comes to off-grid systems and long-distance travel solutions.
Luke’s Background in the Solar Industry
Luke Smith has carved out a notable career in the solar industry. At 37, he has already accumulated five years of experience in solar and 20 years in electrical work. When asked about his youthful appearance, Luke humorously attributes it to just soap and water. His transition into solar wasn’t planned. Initially working in industrial PLCs, Luke’s interest in solar sparked when he moved to Bendigo and took a job in the industry.
This unexpected journey eventually led him to take over Sunergy, a significant step that brought both challenges and rewards. Tony, the previous owner, approached Luke with an offer to buy the business upon his retirement, a proposition that Luke embraced. Despite the steep learning curve in the initial months, the established success of Sunergy ensured a smoother transition.
Sunergy’s Services and Community Impact
Sunergy has been a trusted name in the wider Bendigo area for a considerable time, known for its residential and off-grid solar installations. Luke highlights the importance of word-of-mouth referrals, a testament to their quality work and good rapport with customers. Many other installers often refer off-grid clients to Sunergy due to their expertise in this niche area. Luke explains that their services encompass residential solar, batteries, off-grid systems, and EV chargers. Partnering with a local importer for EV chargers ensures they have reliable tech support, a critical factor for customer satisfaction.
The demand for EV charging solutions is growing, although customers are still navigating through the options to find what best suits their needs. Sunergy’s chargers, integrated with smart meters and CTs, offer full control and prevent potential issues like blowing the main fuse due to simultaneous high power usage.
Future of EVs and Smart Homes
Discussing the future of EVs, solar, and smart homes, Luke envisions a trend towards fully integrated systems where everything operates seamlessly. Current challenges involve customers getting batteries and EV cars without a cohesive system to manage the energy efficiently.
The goal is to maximise the use of excess solar energy within the home, reducing dependency on the grid. For retirees who are home during the day, managing daytime energy usage is practical, while full-time workers benefit significantly from battery systems to store energy for evening use.
Challenges with Cheap Solar Systems
Luke also shares some of the challenges posed by cheap solar systems. Poorly installed systems, even those that are relatively new, often require fixing due to issues like inverters that stop working and companies that no longer exist to honour warranties. Luke stresses the importance of using quality products and consistent installation practices to avoid such problems. He frequently encounters scenarios where other installers have left customers in the lurch, forcing Sunergy to step in and rectify the issues.
Importance of After-Sales Service
After-sales service is a critical aspect of Sunergy’s offering. Regular maintenance and inspections are essential to ensure solar systems continue to operate efficiently. Luke recommends inspections every 12 months to catch potential issues early, such as cracked panels or exposed plugs that might not be weatherproof any more. This proactive approach helps customers avoid unexpected power losses and maintain optimal system performance.
Addressing Poor Installations
Luke emphasises that a significant part of their business comes from handling and fixing poorly installed systems by other companies. These often include undersized and DIY systems that don’t meet the required standards. He describes scenarios where systems are installed in full sun, causing overheating and inefficiency, or where the installations are just plain unsafe.
Looking Towards the Future with Sunergy
Looking towards the future, Luke sees a trend towards fully electric homes, with an emphasis on integrating solar power, batteries, and EV charging. He believes that the industry will continue to move towards more sophisticated, interconnected systems that offer homeowners greater control and efficiency. This shift is driven by the need to reduce dependency on traditional energy sources and make better use of renewable energy.
Supporting Local Solar Panel Production
Luke also touches on the potential for increased domestic production of solar panels in Australia. He mentions Tindo, an Australian-made panel, and the need for more investment in the industry to make locally-produced panels more competitive with imported ones. This would not only support local businesses but also ensure better quality control and reliability.
Conclusion
In conclusion, Luke Smith’s insights underscore the importance of quality, reliability, and customer service in the solar industry. Sunergy’s commitment to these principles has made them a trusted name in Bendigo and beyond.
For homeowners looking to invest in solar, partnering with a reputable, experienced company like Sunergy can make all the difference in achieving long-term energy savings and system performance.
